# Loofy > Loofy is a UK web design, software development and AI solutions company based in Tameside, Greater Manchester. We design and build websites, custom business applications, APIs, integrations and practical AI systems for organisations in the UK and internationally. ## Key facts * Business name: Loofy LTD * Website: https://loofy.com/ * Contact: https://loofy.com/contact * Email: [info@loofy.com](mailto:info@loofy.com) * Based in: Tameside, Greater Manchester, United Kingdom * Registered office: 97 High Street, Lees, Oldham, England, OL4 4LY * Company number: 17083008 * Experience: Over two decades of web design and software development experience * Clients: Businesses ranging from SMEs to larger organisations * Geographic reach: UK and international * Initial project advice: Free ## What we do Loofy designs and develops digital systems around the way a business actually works. Our work ranges from public-facing websites to complex internal business applications, system integrations and AI-powered knowledge tools. We specialise in turning complicated processes into practical, maintainable software. ## Services * [Web Design & Development](https://loofy.com/services): Responsive websites, content-managed websites and digital experiences designed for desktop, tablet and mobile devices. * [Custom Web Applications](https://loofy.com/services): Bespoke portals, dashboards, workflow systems and operational applications built around specific business processes. * [APIs & System Integration](https://loofy.com/): REST APIs, webhooks, integrations, automated workflows and background processes connecting websites, CRMs and operational systems. * [AI Solutions](https://loofy.com/): Practical AI applications including knowledge assistants, semantic document search, retrieval-augmented generation (RAG) and AI-assisted business workflows. * [CMS Websites](https://loofy.com/services): Websites that allow clients to manage their own content and images. * [SEO](https://loofy.com/services): Technical and structural optimisation designed to make websites accessible to search engines. * [Hosting](https://loofy.com/terms): Website and web application hosting and related services. ## Technical capabilities Loofy has experience designing and developing systems using technologies and techniques including: * .NET and ASP.NET * MVC architecture * SQL and relational databases * HTML, CSS and JavaScript * Responsive web interfaces * REST APIs * Webhooks * Background processing and automation * Role-based access control * Authentication and authorisation * PDF and document generation * Email integration * Reporting and data exports * LLM integration * Retrieval-augmented generation (RAG) * Vector and semantic search * AI knowledge assistants * AI response evaluation * Document indexing and retrieval Technology is selected according to the requirements of each project rather than forcing every project into the same platform. ## Development approach Loofy generally works through four stages: 1. Discover and define — understand users, workflows, requirements and technical constraints. 2. Design and prototype — explore user journeys, interfaces, data structures, architecture and integrations. 3. Develop and iterate — build the system in manageable stages with regular review and testing. 4. Test, launch and evolve — review functionality, usability, accessibility and performance before deployment and ongoing improvement. ## Custom business software Loofy builds software for businesses where standard off-the-shelf products do not adequately match the required process. Typical applications may include: * Customer relationship management systems * Order management * Manufacturing and production planning * Stock and inventory management * Supplier and purchasing systems * Facilities management * Contractor management * Compliance tracking * Performance and goal management * Reporting dashboards * Customer and supplier portals * Workflow automation * Document management * Internal knowledge systems ## AI and knowledge systems Loofy develops practical AI systems grounded in organisational data. Typical capabilities include: * Conversational AI assistants * Private document knowledge bases * Semantic document search * Vector search * Retrieval-augmented generation * Answers grounded in supplied documents * Source citations * Multi-turn conversations * Document upload and indexing * Metadata management * Answer caching * AI workflow integration * Custom response rules and guardrails * Human review processes AI solutions are designed to use business information and defined source material rather than relying exclusively on general model knowledge. ## Case studies * [All case studies](https://loofy.com/case-studies): Examples of custom software and AI systems developed by Loofy. ### Hospitality facilities management * [Facilities Management Platform](https://loofy.com/case-studies/hospitality-facilities-management-platform): A secure multi-site platform connecting maintenance jobs, venues, contractors, compliance documentation, quotations and invoicing. Key capabilities include: * Maintenance job management * Contractor portals * Multi-site management * Compliance tracking * Certificate management * Invoice and quotation workflows * Supplier management * Reporting * Mobile workflows * Role-based access ### Manufacturing and order management * [Manufacturing & Order Management](https://loofy.com/case-studies/manufacturing-order-management): An end-to-end operational platform connecting CRM, quotations, orders, stock, purchasing, production planning and fulfilment. Key capabilities include: * CRM * Customer-specific pricing * Quotations * Sales orders * Production scheduling * Stock control * Component allocation * Purchasing * Supplier management * Fulfilment * Invoicing * Staff workflows * Reporting ### Goals and performance management * [Goals & Performance Management](https://loofy.com/case-studies/goals-performance-management-portal): A multi-site application connecting organisational objectives, individual goals, actions, reviews, reporting and automated reminders. Key capabilities include: * Organisational goals * Individual goals * SMART initiatives * Actions and notes * Performance reviews * RAG status reporting * Dashboards * Scheduled reports * Automated reminders * User and group permissions ### AI knowledge base assistant * [AI Knowledge Base Assistant](https://loofy.com/case-studies/ai-knowledge-base-assistant): A private AI assistant that searches an organisation's own documents and produces grounded answers with links to supporting source material. Key capabilities include: * Retrieval-augmented generation * Private vector search * Semantic document retrieval * Grounded AI responses * Source citations * Conversational context * Document indexing * Metadata management * Response caching * Administrative controls ## Location * [Tameside / Where are we?](https://loofy.com/tameside): Loofy is based in the Mossley area of Tameside, Greater Manchester. Loofy works with clients remotely and projects are not restricted to Greater Manchester. ## Working with Loofy Projects can range from a new website or prototype to an established business application supporting complex operational processes. Loofy can help organisations: * Replace spreadsheets and disconnected systems * Automate repetitive processes * Connect existing software * Build customer, staff or supplier portals * Create reporting and management dashboards * Develop bespoke operational software * Integrate APIs and external services * Introduce AI into existing workflows * Build private AI knowledge systems * Modernise or extend existing web applications ## Useful pages * [Home](https://loofy.com/) * [Services](https://loofy.com/services) * [Case Studies](https://loofy.com/case-studies) * [Contact](https://loofy.com/contact) * [Where are we?](https://loofy.com/tameside) * [Terms](https://loofy.com/terms) * [Email Security Guidance](https://loofy.com/keeping-your-email-secure) ## Contact For website, software development, integration or AI project enquiries: * Website: https://loofy.com/ * Contact form: https://loofy.com/contact * Email: [info@loofy.com](mailto:info@loofy.com) Describe the business problem, existing systems and what you would like to achieve. Initial project advice is free.